Ecommerce Product Releases: December 2, 2019

Here is a list of product releases and end-of-November updates from companies offering online retailer services. There are updates on freight, customer support, website builder, artificial intelligence and movies available for shopping.

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Product releases for e-commerce

Sendle, a supplier for small businesses, is launched in the United States. Sendle, a carrier focused on small e-commerce companies, has launched its 100 percent carbon-neutral, standardized shipping service in the United States. Sendle reduces the environmental impact of shipping by tapping existing delivery providers and filling their vehicles with packages to ensure each trip is as efficient as possible, as well as buying carbon offsets to manage the remaining effect. The company also offers compostable packaging in Australia and plans to expand its offering in the United States.



BigCommerce launches GraphQL Storefront API. BigCommerce has announced the open beta of its new GraphQL Storefront API to create faster, more personalized shopping experiences. With GraphQL, brands can quickly develop and launch trading experiences that are both contextual and unique to each shopper by delivering data on multiple BigCommerce services in one API call. The GraphQL Storefront API improves the developer's ability to leverage BigCommerce in a headless architecture through its open seamless APIs with their preferred content management system, digital experience platform and progressive web app framework.

Mailchimp launches website builders for small businesses. Mailchimp has launched a public beta of its website builder as part of its all-in-one marketing platform, giving users the opportunity to build their own websites and the opportunity to purchase unique domains to make landing pages look like a natural extension of their trademark. Users have the opportunity to create and publish a website with a free Mailchimp domain. Advanced features, such as custom branding and domains, are available to paid users. Mailchimp also offers multi-site websites, which allows users to index more pages to promote their products and services.

PayPal to acquire honey to customize shopping offers. PayPal has agreed to acquire Honey Science Corporation, a shopping and rewards platform, for approximately $ 4 billion. The acquisition supports PayPal and Honey's shared mission to simplify and customize shopping experiences for consumers while also converting and increasing consumer engagement and sales for merchants. Honey will enable PayPal to reach consumers at the beginning of their shopping trips and will enhance PayPal's ability to help merchants acquire and convert customers by providing customized, fast and optimized cross-channel offers. Honey will accelerate growth by driving the adoption among 275 million active consumer accounts for PayPal and Venmo (PayPal mobile payment service).



Verizon Media and eBay launch campaign and can buy videos. Verizon Media and eBay have launched a new campaign, "Guy's Guide to Nail Vacation, "To help men cope with the holiday season with ease and confidence. eBay will be the first advertising partner to sponsor Verizon Media's new video format for shopping and integrate the online marketplace's products from top brands in shoppable carousels during gift guide videos. Verizon Media will launch a series of video clips with influencers, such as technology and gaming expert Brian Tong and reality TV star Tanner Tolbert, to highlight eBay products across lifestyle, technology and sports.

Elavon acquires the payment portal for Sage Pay. Elavon, a U.S. subsidiary Bancorp, has agreed to acquire Sage Pay, a payment gateway. The acquisition is part of Elavon's strategy to help its corporate customers as the global economy becomes more digital and when companies look to streamline their operations with software that includes payment options. Elavon is the fourth largest supplier of trading accounts in Europe with a platform that allows you to do business in many countries and currencies. The acquisition of Sage Pay increases Elavon's market share in the UK and Ireland, especially for small and medium-sized companies.

Ohi collects $ 2.75 million to supply brands with same-day delivery. Ohi, which allows e-commerce brands to offer same-day delivery, has announced the completion of a $ 2.75 million seed round led by Flybridge Capital Partners. Ohi's artificial intelligence helps companies in growth phase find fulfillment centers across the United States without the commitment of long-term leases and expensive integration. Ohi is working with landlords to convert commercial space into micro warehouses in major cities. The company then offers these warehouses with flexible leases that can be as short as three months to help direct consumer brands to achieve same-day and next-day deliveries. Ohi charges the trademarks a fixed monthly fee.


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Return allows online gift for Shopify Plus retailers. Returnly, a post-repurchase payment company, has announced the availability of instant gift exchange for Shopify Plus merchants and their customers. The program allows gift recipients to immediately browse a website and purchase an alternative item, even before returning the original gift. According to Returnly, nine out of ten users have ordered a second item before returning the first item and are likely to outsource the original size of their order by 23 percent.

Gorgias raises $ 14 million to help e-commerce companies deliver customer service. Gorgias, a startup that offers artificial intelligence tools for customer service and support, has raised $ 14 million in Series A funding. products and services. With the help of AI and customer data, Gorgias can automate answers to basic questions. Gorgias retrieves data from a brand's apps to display rich customer profiles next to tickets. Agents can respond to chats, emails and comments on Instagram while seeing past conversations and order data. Flex Capital led the financing round. Gorgias will use the money to expand the product with new features while getting more merchants.

The route raises $ 12 million to track packages of AI. Route, a package tracking app that helps merchants with post-purchase satisfaction and offers delivery insurance to consumers, has raised $ 12 million through seed funding with Peak Venture Capital and Album VC. Route aggregated purchases and tracking to a location, synchronized with customers' Gmail accounts. The route's insurance program allows customers to file lost, damaged and stolen package claims from the Route app. It is free for brands to offer. The seed funds help Route keep pace with demand and add new features to the app.



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