The checkout counter in brick and mortar stores can have long lines, creating stress and frustration for shoppers. But it doesn't have to be that way. Mobile devices can streamline the payment process.
Mobile payment approval means that merchants in physical stores can process credit and debit card transactions anywhere and not necessarily at a counter. Employees with tablets or smartphones paired with a card reader can accept swipes, dips (chip and PIN) or contactless taps.
The devices, which are wireless, lightweight and easy to carry, provide a mobile point of sale – mPOS – that can be moved around in stores, stores and almost any place where a customer can pay.
Pop-up shops, markets, trade shows, seasonal events. Merchants often want to expose goods and services to consumers in addition to their brick-and-mortar or e-commerce site. Temporary markets such as trade shows and seasonal events are an excellent opportunity. And when a consumer has decided to make a purchase, an mPOS can complete the transaction.
Inside the store. Nobody likes to wait in line. Mobile devices allow merchants to accept payments anywhere, including the back of the store, which also releases the calculator for other purposes, such as returns and cash transactions that require change. And speeding up the payment process improves customer satisfaction and increases the likelihood of repeat sales.
Payment on delivery. Delivery drivers can use phones or tablets to accept payments.
Inventory control and lookup. Many mobile payment platforms are integrated into existing inventory management and e-commerce systems. Employees can use their mobile devices to help customers find what they have. Items in stock can be shipped to the customer. All this can be done quickly in the physical store.
- Square. The original mobile point of sale. Square's small card reader connects to a phone or tablet and then transfers the payment information via Bluetooth or phone jack.
- PayPal here. A popular alternative to Square with only minor differences in pricing. The functionality is the same.
- Clover Go. Another similar offer to Square in terms of functionality and pricing. Clover Go, however, offers a wider range of payment processors.
- Shopify POS is ideal for merchants with Shopify e-commerce sites. With the help of Shopify POS, merchants can quickly convert to a physical store and accept transactions on the card.
- Lightspeed retail. A feature rich sales tablet that can accept payments, manage inventory and organize sales teams.
mPOS can increase sales, convenience and satisfaction. But merchants should plan carefully.
- Reliable internet. mPOS platforms require a strong internet connection. If you are considering a pop-up shop or local market stand, make sure your mobile device has a reliable internet connection.
- Cash payments. Most mPOS providers can record cash payments. However, it is the seller's responsibility to handle and secure the bills and change. Cash boxes and cabinets are relatively inexpensive and easy to find.
- Receipts. Customers expect receipts as proof of payment. In addition, card brands (and governments) require merchants to issue receipts. All mPOS providers can issue digital receipts (e-mail or text) via the customer's telephone number or e-mail address. If customers require printed receipts, the seller needs an integrated printer. Mobile receipt printers can be expensive. And don't forget the cost of ink and paper.
- Battery Power. Your tablet, phone, card reader and printer require charging. Depending on its use, an mPOS device usually requires charging at least daily and probably more. Make sure you have a great way to keep your devices charged.