Here is a list of product releases and end-of-February updates from companies offering online retailer services. There are updates on digital marketing tools, artificial intelligence, video creation, cybersecurity, shipping and customer service and returns.
Do you have an e-commerce product edition? Email email@example.com.
Product releases for e-commerce
Sidecar to help merchants with Facebook advertising. Sidecar has updated Sidecar for Facebook & Instagram. New features include intelligent campaign creation, custom audience builder, automated budget allocation and ad management and testing. The enhanced solution now supports all Facebook ad types, including video ads and individual image ads. The sidecar utilizes artificial intelligence to understand a reseller's entire Facebook advertising budget, and automatically distribute more money to promising audiences and ad sets.
Fulfillment of Amazon launches the reseller feature. Amazon has added a tool on FBA's customer report page to give sellers greater visibility into refunds and customer returns. By accessing reports from FBA customers, sellers can quickly see the status of refunds or if the FBA is waiting for a customer return to be evaluated. Customers can choose a free reimbursement instead of waiting for a refund and then buy the same item again. Amazon will send an identical item, if available, from the seller's warehouse when a free refund is requested.
Teikametrics raises $ 15 million to expand AI-driven optimization across Amazon and Walmart. Teikametrics, a provider of artificial intelligence-driven optimization for brands and sellers on Amazon and Walmart, has announced the completion of a $ 15 million strategic financing round with support from new and existing investors. The announcement follows Teikametrics' choice of Walmart as an exclusive advertising optimization partner. Teikametrics will use the new funding to promote its AI technology and product development activities, expand its multi-channel optimization to new market channels and expand the company's SaaS platform in addition to advertising optimization solutions.
Aisera, an AI tool for customer service and operations, secures financing. Aisera, an AI-driven platform that automates tasks, actions and workflows for employees and customers, has secured $ 20 million in funding led by Norwest Venture Partners. Aisera automatically solves tasks, measures and workflows for information technology, customer service, sales and operations. It also works with existing service products (eg Salesforce, ServiceNow and Atlassian) and knowledge bases. The company, which has now raised over $ 50 million, intends to use the capital to expand its AI platform in the companies' IT, human resources and customer service environments.
InVideo launches automated assistant to create video. InVideo's intelligent video assistant helps make the text of a video more readable. It also maintains brand and overall video consistency. In addition, the video assistant adjusts the text of the video to maintain aesthetics and frame balance.
Egnyte launches content services platforms. Egnyte, a cloud security and collaboration player, has launched its content services platform, leveraging machine learning and AI to provide businesses with visibility and control over their content assets, with a unified approach to content management, integrity, compliance and workflow automation. The new solution makes it easy to collaborate through content-rich workflows with colleagues and business partners and quickly access large files from remote locations.
Vntana launches omnichannel software to simplify 3D e-commerce. Vntana, creator of hologram experiences, has launched new omnichannel three-dimensional automation software. The new platform converts technical 3D assets into gaming engine-ready and web-ready assets that can be used across 3D e-commerce, augmented reality, virtual reality and holograms via a central cloud platform. The software platform includes role-based access to 3D assets and powerful tools to accelerate asset optimization, conversion and distribution through its own 3D viewer.
SumUp launches Mastercard-driven cards for business payments. SumUp, a London-based company that allows small businesses to make card payments via their device and online, launches a prepaid card in collaboration with Mastercard. The SumUp card allows merchants to gain faster access to funds collected through SumUp as it will no longer require that money be transferred to a third party bank account. The new card can be used for all business payments, especially from cash-limited micro companies. The SumUp card is only available in the UK, Italy and France, with plans to extend the service to additional regions in the next 12 months.
ForgePoint Capital launches $ 450 million cybersecurity fund. ForgePoint Capital has announced the closing of its second fund with $ 450 million in commitments, which means total management amounts to $ 750 million. Fund II, which is exclusively focused on cyber security, will invest at an early stage and choose growth companies. Fund II's focus will include cyber intelligence, integrity, security services and infrastructure protection.
eBay Canada and Shippo partner with power freight for sellers. eBay Canada and Shippo have announced a renewed partnership to provide improved shipping services for Canadian sellers on eBay. Shippo is the exclusive print label supplier for eBay Canada. Sellers get access to Shippo's services and a streamlined process to purchase shipping labels for all their orders on the eBay platform.
Adobe celebrates Photoshop's 30th anniversary with new features. Photoshop has turned 30 years. In celebration, Adobe has released new features for the mobile app and desktop versions. The desktop version has enhanced Content-Aware Fill workspace enhancements to make multiple choices and apply multiple fillings without leaving the workspace. The output quality and performance of Lens Blur has been improved to provide more realistic results. And Photoshop now supports the new dark mode for macOS Catalina. The mobile version now has a tool for selecting objects as well as updated typographic controls that match the desktop version.