B2B e-commerce that does not break the bank

Covid-19 forces a dilemma for many B2B retailers. They realize that a robust e-commerce presence is crucial to long-term viability. But they are hesitant to spend money in the middle of the pandemic on meaningful digital upgrades. However, it does not have to be one or the other. B2B salespeople can invest in e-commerce and … Read more B2B e-commerce that does not break the bank

25 global B2B exchanges for supply chain diversity

The Coronavirus pandemic has disrupted supply chains, forcing distributors and retailers to find alternative product sources. Global B2B exchanges have been around for several years. Some are for specific companies. Others are public for all companies. In a post several years ago, I described 20 leading global global B2B exchanges. The list has changed dramatically. … Read more 25 global B2B exchanges for supply chain diversity

Covid-19 accelerates change for B2B distributors

Last year, in "How to Prosper as a B2B Distribute", I addressed the urgent need for wholesale distributors to develop. I explained the need to migrate to a self-service digital shopping experience, where buyers can find, evaluate and order products at any time. The experience can include live chat for instant customer service, detailed specifications, … Read more Covid-19 accelerates change for B2B distributors

The benefits of B2B e-commerce subscriptions

Subscription-based e-commerce is becoming increasingly popular for consumer goods. Examples include food products, pet supplies and beauty items. But B2B merchants can also offer subscriptions. B2B sales are traditionally relationship-related – a seller interacts with a buyer. That dynamic sometimes makes B2B merchants wary of digital services and slow users of e-commerce. Similarly, B2B decision … Read more The benefits of B2B e-commerce subscriptions