A "Side Project" for Amazon sellers attracts 250,000 customers, 150 employees

Five years ago, Greg Mercer traveled the world and earned himself by buying white brands from China and selling them on Amazon. "I realized that some of my products went better than others," he told me. “I developed spreadsheets to estimate how good Amazon products were. It was labor intensive. I thought it would be … Read more A "Side Project" for Amazon sellers attracts 250,000 customers, 150 employees

"High quality, low volume" drives GouletPens.com to 35 employees, SKU 4500

Conventional wisdom in e-commerce is that merchants should sell across multiple channels, manufacture or control their products and scale. Don't tell it to Brian Goulet, president of The Goulet Pen Company, which sells advanced fountains and writing accessories. "I wanted to be a craftsman," Goulet told me. “That strategy is shaping our entire business. We … Read more "High quality, low volume" drives GouletPens.com to 35 employees, SKU 4500

TaxJar Managing Director at a remote team with 160 employees

The coronavirus pandemic is forcing many companies to adapt to a home-based workforce. TaxJar, a platform for compliance with sales tax, has been quite remote since its founding seven years ago. All 160 employees work remotely, mainly from their homes. Mark Faggiano is the founder and CEO of TaxJar. I recently talked to him about … Read more TaxJar Managing Director at a remote team with 160 employees

Canada-based entrepreneur scales to 15 websites, 30 remote employees

Ronnie Teja immigrated to Vancouver, Canada in 2008. He was 22. Flushable until 2020, and he owns and operates a thriving e-commerce company that sells watches and accessories on 15 websites, including Branzio.com. His team consists of 30 employees in a dozen countries. I recently talked to him about starting his business, getting websites and … Read more Canada-based entrepreneur scales to 15 websites, 30 remote employees

Do you need good employees? Be a good employer

Hiring and managing employees are among the most challenging tasks for entrepreneurs. An employment relationship is very different from a social one. You will spend many hours a day together. You can develop a friendship or, depending on the day, be a helper, teacher, counselor and even an authority figure. But employers should never forget … Read more Do you need good employees? Be a good employer